Privacy Policy

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to a newsletter, participate in a survey, or fill out a form.

When ordering or registering on our site, you may be asked to enter your: name, email address, mailing address, phone number, or credit card information. You may, however, visit our site anonymously.

How do we use your information?

Any of the information we collect from you may be used in one of the following ways:

To personalize your experience: Your information helps us to better respond to your individual needs.
To improve our website: We continually strive to improve our website offerings based on the information and feedback we receive from you.
To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.
To process transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To administer a contest, promotion, survey or other site feature.
To send periodic emails: The email address you provide for order processing may be used to send you information and updates pertaining to your order, as well as occasional company news, updates, related product or service information, etc.

Email Marketing (where applicable): Where we have a legal basis to do so, we may send you emails about our store, new products and other updates (see our “Marketing Preferences” section for more information).
SMS Marketing (where applicable): We may send you text messages about our store, new products and other updates. Updates include checkout reminders. This website uses webhooks and cookies (with your consent) to track items you add to your cart, including when you abandon your cart. This information is used to determine when to send cart reminders via text message (see our “Marketing Preferences” section for more information).
Marketing Preferences

We would like to send you information about products and services that we think you might be interested in. We may send you direct marketing communications, product information and promotional offers:

If you have consented to receive such information from us.
If we have a business relationship with you and can rely on your implied consent, the following applies. If you are from a country/region where the law allows us to send you such information based on legitimate interests, and if you have purchased products or services from us and have not opted out of receiving communications from us (e.g., the European Economic Area or the UK), then we may send you such information.
Please let us know if the laws in your country/region allow us to send you such information. If the laws in your country/region allow us to send you such information, we will send it to you.
The marketing communications we send will be related to our own products or services, and your personal data will not be used for third-party direct marketing unless we obtain your explicit consent or the laws in your country/region permit such processing.

You always have complete control over your marketing preferences. If at any time you no longer wish to receive marketing communications from us:

Customers located in certain regions (e.g., the European Economic Area and the UK) also have the right to object at any time to the use of their personal data for direct marketing purposes.

We will process all requests as quickly as possible, but please note that due to the nature of our IT systems and servers, any opt-out request may take a few days to be implemented.

Note: If you wish to unsubscribe at any time and no longer receive emails from us, detailed unsubscribe instructions are provided at the bottom of each email.

How do we protect your information?

When you place an order, enter, submit, or access your personal information, we implement a variety of security measures to protect the security of your personal information.

We use a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider’s database, only to be accessible by those authorized with special access rights to such systems, and who are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financial information, etc.) will not be kept on file for more than 60 days.

Do we use cookies? Yes (Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the website’s or service provider’s systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, track advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. Like most websites, if you turn cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links.

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act Compliance

We value your privacy and have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. Therefore, we will not distribute your personal information to outside parties without your consent.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), and we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 Individuals aged [age] and older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please visit our “Terms and Conditions” page for information regarding the terms, disclaimers, and limitations of liability governing the use of our website.

Your Consent

By using our website, you consent to our online privacy policy.
Changes to the Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

For any inquiries, please contact us:

Company Name: Harbourtech Global Limited
Company Address: RM 509, 5/F THE CLOUD 111 TUNG CHAU ST TAI KOK TSUI HONG KONG
Email: [email protected]